ARC Document Solutions Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating ARC Document Solutions, Inc. regarding its recent data breach. The ARC Document Solutions data breach involved sensitive personal identifiable information and protected health information belonging to an undetermined number of individuals.

ABOUT ARC DOCUMENT SOLUTIONS:

ARC Document Solutions is a document services company offering digital printing and document scanning services, technology solutions, and printing equipment and supplies. Accordingly, ARC Document Solutions specializes in document management, project collaboration tools, event graphics, small and large format digital color print, and more. Founded in 1988, ARC Document Solutions prides itself as the leading global digital printing company, serving over 90,000 customers primarily in the architecture, engineering, and construction industries. Headquartered in San Ramon, California, ARC Document Solutions has 1 satellite office in India, and operates more than 140 digital print centers across the United States, Canada, China, India, the United Arab Emirates, and the United Kingdom.

WHAT HAPPENED?

On January 15, 2023, ARC Document Solutions discovered that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. Through its investigation, ARC Document Solutions determined that an unauthorized actor may have accessed this sensitive information between January 12 and January 18, 2023. On May 10, 2023, ARC Document Solutions began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Driver’s license number
  • Health insurance information

If you received a breach notification letter from ARC Document Solutions:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at (608) 237-1775 or sam@turkestrauss.com.

If you were impacted by the ARC Document Solutions data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by ARC Document Solutions, Inc.;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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